DMH Brands is offering a 10% discount off its Customer Service Training to assist more businesses in 2023.
Fill out the form and we`ll be in touch with you shortly.
Products
Business Coaching
Introductory 30 minutes Free. 1 hour session a la carte when you’re stuck & just need to talk through an immediate issue. Packages available.
Secret shop my business
Every owner should know how their employees are interacting with their customers. Let us find out for you. 25 mi radius to Clt or remote.
Social Media Startup
This service is perfect for small businesses just getting started that want to have a presence on social platforms & don’t have time to set it up.
Manage my Social Media
This service provides ongoing posting of text, photos, videos provided by owner & responding to inquiries on a monthly basis. Does not include ads.
Customer Service Training
Customer service training custom built for your business. Delivered via video course or in person
Customer Service Training
Customer Service Training In House- 1 hr introductory session-packages for ongoing training available & quoted after 1st session.
Do you have any questions?
Fill out the form and we`ll be in touch with you shortly
About The Company
DMH Brands is an experienced and dedicated provider of customer service training for small businesses in North Carolina. Our team of experts customizes workshops, seminars, and assessments that help identify gaps in customer service, training, and communication. We help companies develop more effective customer service strategies and equip employees with the necessary skills to deliver world-class customer service.
Advantages
We research your industry, analyze your business, learn who your customers are & train employees to serve them properly for retention & referrals.
Training staff & mgmt together ensures everyone stays on the same page so customers know exactly what to expect with each interaction.
Results include employee retention, repeat client business, savings for marketing, referrals, & company growth!
DMH Brands is offering a 10% discount off its Customer Service Training to assist more businesses in 2023.
Fill out the form and we`ll be in touch with you shortly.
Photos
How It Works
Complete the form & we’ll contact you to set up a time to learn about your business & design a plan to help you where you need it most.
We listen. We research. We create a proposal to let you know our best resources to help you create the outcome you want in your business.
We deliver the training, resources, & action steps to ensure your employees are well trained, & your customer retention is improved.
DMH Brands is offering a 10% discount off its Customer Service Training to assist more businesses in 2023.
Fill out the form and we`ll be in touch with you shortly.
FAQ
Yes. We want you to understand what you’re getting when purchasing any of our coaching or training programs.
Our in house training is best for companies with less than 200 employees. Our video courses can be purchased & used for any size company. Coaching services are available for small businesses between startup & less than 7 million in revenue.
You can retain our training services as one time, monthly, quarterly, semi annually or purchase video training & pay per new employee.
Yes we can customize a training just for your employees delivering our expertise & your specifics that are important your new hires to know.
We love to coach small business owners in areas of marketing, customer service, employee onboarding & retention, & in some industries, operation strategies.
Donna has been an entrepeneur since 2001 operating in service & product based businesses. Her personal business experience is in design, new construction, retail & marketing.
Do you have any questions?
Fill out the form and we`ll be in touch with you shortly